Privacy Policy for GymFlex

Last Updated: January 30, 2026

Introduction

GymFlex (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (age, fitness goals, membership details)

Usage Data

  • App usage statistics and preferences
  • Workout history and attendance records
  • QR code scan data for gym check-ins

Device Information

  • Device type and operating system
  • Unique device identifiers
  • Mobile network information

How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process gym check-ins and membership verification
  • Send notifications about your membership and gym activities
  • Improve and personalize your app experience
  • Communicate with you about updates and promotions
  • Ensure security and prevent fraud

Data Sharing

We do not sell your personal information. We may share your data with:

  • Gym Partners: To verify membership and process check-ins
  • Service Providers: Third-party vendors who assist in operating our app
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure token-based authentication
  • Regular security assessments

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Export your data

Children’s Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the app and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

  • Email: in**@gy*****.gr
  • Address: Episkopou Amvrosiou 5 Thessaloniki Greece